CISM 4237 – Business Intelligence

(Previously Decision Support Systems)

Course Description

Examines the role of decision support systems in the organizational environment.  Upon completion, the student will be capable of designing and implementing decision support systems with a variety of development systems.


A ‘C’ or better in CISM 3135 – Systems Analysis and Design

Course Outcomes

On completion of the course, students will be able to:

  1. Understand the fundamental principles and concepts involved in defining and creating computer-based systems for supporting business decision making.
  2. Develop skills in the analysis, design and implementation of computerized Decision Support Systems.
  3. Develop an appreciation of how decisions are made in organizations.
  4. Understand and evaluate the types of information systems designed for managerial work.
  5. Appreciate emerging areas of decision support, including knowledge management and business intelligence.
  6. Get hands-on experience with leading commercial tools in the area of decision analysis, data warehousing, data mining, & business intelligence.

Rationale for Inclusion

An IT professional specializing in Systems Development and Support will frequently be called upon to help design systems to help management make better decisions, and would therefore benefit from a knowledge about decision support systems.  The course contributes to the following program outcomes:

  1. Demonstrate expertise in the core information technologies;
  2. Identify and define the requirements that must be satisfied to address the problems or opportunities faced by an organization;
  3. Identify and analyze user needs to design effective and usable IT-based solutions and integrate them into the user environment;
  4. Identify, evaluate and use current and emerging technologies and assess their applicability to address individual and organizational needs;
  5. Demonstrate independent critical thinking and problem solving skills;
Department of Information Technology • P.O. Box 8150 • Statesboro, Georgia 30460 • (912) 478-4848